Terms & Conditions

Please read our terms and conditions carefully before booking your Zimbabwe adventure with Masena Mabotu.

Last Updated: February 27, 2025

Terms & Conditions

Please read these terms and conditions carefully before booking your Zimbabwe travel services with Masena Mabotu

1. Agreement to Terms

By accessing our website and booking our Zimbabwe travel services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

These terms apply to all clients, visitors, and others who access or use our Zimbabwe travel services.

2. Intellectual Property Rights

Our Zimbabwe travel services, website content, tour itineraries, and original features are owned by Masena Mabotu and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

  • All tour content and itineraries are our exclusive property
  • You may not copy or modify our tour packages
  • Our trademarks and branding may not be used without permission
  • Content is for personal, non-commercial use only

3. Booking and Reservations

When you make a booking with Masena Mabotu, you must provide accurate, complete, and current information including passport details, dietary requirements, and any special needs. Failure to do so constitutes a breach of the Terms, which may result in cancellation of your booking.

Important Notice

You are responsible for ensuring all travel documents are valid and for providing accurate information for your Zimbabwe adventure.

4. Prohibited Activities

During your Zimbabwe adventure with Masena Mabotu, you must follow all local laws and regulations and respect the natural environment and local communities.

Disturbing wildlife or natural habitats
Littering or damaging the environment
Disrespecting local customs and traditions
Engaging in illegal activities

5. Disclaimers

Your participation in our Zimbabwe travel services is at your sole risk. Our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied.

We do not guarantee that:

  • Weather conditions will be favorable for all activities
  • Wildlife sightings will occur as expected
  • All adventure activities will be available due to safety conditions
  • Transportation will be completely uninterrupted

6. Limitation of Liability

In no event shall Masena Mabotu be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages arising out of or in connection with your participation in our Zimbabwe travel services, including but not limited to personal injury, property damage, or travel delays.

7. Indemnification

You agree to defend, indemnify, and hold Masena Mabotu harmless from and against any claims, liabilities, damages, losses, and expenses arising out of your participation in our Zimbabwe travel services or violation of these terms.

8. Cancellation Policy

Masena Mabotu reserves the right to cancel or modify tours due to safety concerns, weather conditions, or other circumstances beyond our control. Cancellation fees may apply based on the timing of cancellation and our refund policy.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Zimbabwe, without regard to its conflict of law provisions.

10. Changes to Terms

Masena Mabotu reserves the right to modify or replace these Terms and Conditions at any time. We will provide notice of any changes by posting the new Terms on this page.

By continuing to access or use our Zimbabwe travel services after those revisions become effective, you agree to be bound by the revised terms.

Questions About Terms?

If you have any questions about these Terms and Conditions, please contact us.

Contact Support